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2 years
0 Lacs
Gandhinagar, Gujarat
Work from Office
About Bosc Tech Labs Bosc Tech Labs is a rapidly growing IT solutions provider specializing in software development, mobile applications, SaaS solutions, and digital transformation services. With expertise across multiple industries, we deliver innovative and scalable solutions to clients worldwide. Our culture fosters innovation, collaboration, and continuous growth, making Bosc Tech Labs an ideal workplace for professionals who aspire to make a meaningful impact. Key Responsibilities Serve as the primary point of contact for international clients throughout the project lifecycle. Manage client communication post-sales, ensuring requirements are clearly understood and addressed. Conduct regular meetings and calls with clients to gather feedback, provide updates, and resolve concerns. Work closely with internal development, QA, and design teams to align deliverables with client expectations. Prepare and maintain comprehensive documentation, reports, and communication records. Ensure smooth coordination across teams to meet client needs and project timelines. Monitor project progress and proactively communicate potential risks or delays to stakeholders. Contribute to continuous improvement initiatives in client service processes and delivery standards. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum 2 years of experience in IT services with strong exposure to international client communication and coordination. Solid understanding of Project Life Cycle and Software Development Life Cycle (SDLC). Excellent communication skills in English—both verbal and written. Strong interpersonal skills and the ability to build lasting client relationships. Familiarity with project management and collaboration tools like JIRA, Trello, or Asana. Ability to manage multiple client accounts and deliverables with attention to detail and deadlines. Why BOSC Tech? Reasons why our employees love us 5 Days Working Culture Flexible Working Hours Paid Leave Mediclaim Perks Training Sessions Quarterly Rewards
Posted 3 months ago
0 years
0 Lacs
Gandhinagar, Gujarat
Work from Office
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance ͏ Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis ͏ Deliver No. Performance Parameter Measure 1. MIS Management and Reporting Quality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements 2. Stakeholder Management Customised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements 3. Team Management Team attrition %, Employee satisfaction score ͏ ͏ Mandatory Skills: Excel. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
0 - 3 years
0 Lacs
Gandhinagar, Gujarat
Work from Office
About Bosc Tech Labs Bosc Tech Labs is a rapidly growing IT solutions provider specializing in software development, mobile applications, SaaS solutions, and digital transformation services. With expertise across multiple industries, we deliver innovative and scalable solutions to clients worldwide. Our culture fosters innovation, collaboration, and continuous growth, making Bosc Tech Labs an ideal workplace for professionals who aspire to make a meaningful impact. Key Responsibilities Serve as the primary liaison for international clients , ensuring clear and timely communication across project stages. Manage client accounts end-to-end — from onboarding and requirement clarification to feedback collection and relationship nurturing. Schedule, lead, and document regular client meetings to discuss updates, gather inputs, and resolve concerns. Build strong, long-term relationships by understanding client goals and ensuring their expectations are met. Work closely with project teams to relay client needs, monitor progress, and ensure timely delivery of milestones. Maintain and update client records, meeting notes, and engagement history for transparency and continuity. Proactively identify opportunities to upsell or cross-sell services based on client interactions and needs. Ensure a high standard of client service and contribute to improved client satisfaction and retention. Required Skills & Qualifications Bachelor’s degree in Business Administration, IT, Communication, or a related field. 2–3 years of experience in client servicing, preferably in an IT or software services environment with international client exposure . Fluent English communication (written and verbal) is essential. Proven experience managing client accounts, hosting meetings, and maintaining professional correspondence. Strong organizational skills with attention to detail and the ability to multitask across accounts. Familiarity with tools like Zoom, Google Meet, CRM software, and productivity tools (e.g., Trello, Asana, or Notion). A customer-first attitude, problem-solving mindset, and ability to work under minimal supervision. Why BOSC Tech? Reasons why our employees love us 5 Days Working Culture Flexible Working Hours Paid Leave Mediclaim Perks Training Sessions Quarterly Rewards
Posted 3 months ago
3.0 - 7.0 years
0 - 0 Lacs
Gandhinagar, Gujarat
On-site
Role Description This is a full-time on-site role for a Logistics Faculty at IAR University in Gandhinagar(Gujarat). As a Logistics Faculty, you will be responsible for delivering lectures, conducting practical sessions, and guiding students in the field of logistics. You will also be involved in curriculum development, academic research, and mentoring students. Qualifications Strong knowledge of logistics and supply chain management Proven teaching experience in logistics or related field Lecturing, Curriculum Design, and Research skills Expertise in Logistics and Supply Chain Management Experience in industry collaborations Knowledge of innovative logistics models Strong communication and presentation skills Master's or PhD in Logistics, Supply Chain Management, or related field Previous teaching experience in a similar role Ability to work with diverse groups of students Required 3-7 Years of Experience Job Type: Full-time (Consultant) Pay Scale: ₹60,000.00 - ₹80,000.00 per month Work Location: Cuttack, Orissa Job Type: Full-time Pay: ₹60,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person Expected Start Date: 01/07/2025
Posted 3 months ago
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